Brand new ‘Eyen’ traveller verification system released

The device performs simultaneous document and iris scans at border gates

Redesigning airport processes with brevity in mind might hold the key to making travellers’ encounter more enjoyable, an official said on Wed.

Thani Abdullah ‘s Zaffin, Director-General and Board-Member of Emaratech, said: “Even with systems adapted, [airports] still do not meet travellers’ expectations. ”

He was speaking at the Future of Borders Conference in Dubai, where he announced the launch of a new system “Eyen”, which performs simultaneous document plus iris scans to quickly confirm travellers’ identities at border gates.

Shaikh Ahmad Rubbish bin Saeed Al Maktoum, President of Dubai Civil Aviation and Chairman and Chief Executive of Emirates air travel and Group, officially launched the Eyen system in a ribbon-cutting in the beginning of the conference.

“Eyen, which means guard, sight, noble and people of the region within the Arabic language, and means sight and vision in English, has been integrated in the new intelligent vacation gate, which will be launched soon, ” Al Zaffin said. “The program also maintains highest level of protection using the latest iris recognition technology, which has an average acquisition speed of up to two seconds. ”

Al Zaffin also revealed programs to implement a smartphone application, which will act as a passenger guidebook through the airport processes, and a protection trolley, which saves passengers the trouble of unpacking metals and electronic devices at security checks.

“We have to think from a passenger’s perspective when thinking about innovation on airports, ” he said, “a traveller’s experience at the airport begins at the parking lot. Generally, periods of waiting unnerve passengers one of the most. The trick is to turn unoccupied time, by occupied time. ”

“Emaratech is investing in a brand new passenger smartphone app, which will act as an indoor guide through the airport processes leading up to boarding. It will give them a step by step outline and guidelines of what they need to do while at the airport. It will have a tracking program so as to ensure they stay on course, ” Al Zaffin added.

He further said that many passengers do not mind having their smartphone tracked while at the airport, saying that “a recent study demonstrates 53 per cent of the US travellers readily allow airports to track their phone. ”

He also emphasised on the need to deal with bottlenecks in airport traffic on security scanning stations. “It can get really annoying for a passenger in order to unpack his/her laptop, coins, plus belts to pass through a security station. We have been investing in a security trolley, which allows travellers to simply walk through the check points at the airport without having to go through the trouble of unpacking and unloading. ”

He noted that this introduction of the security trolley might increase the number of passengers passing from security point from 250 travellers per hour to 400. “Dubai International airports is the busiest airport in the world in fact it is only expected to become busier with all the coming years. ”

Al Zaffin pointed out that it was imperative to make processes at the airport because succinct as possible, especially with the anticipated growth in it. “Who recalls time when there were separate queues for different processes such as eye scans. We have been trying to introduce brevity to certain processes that will be efficient for each authorities and travellers. It today takes about 45-60 seconds to undergo immigration counters and 30 seconds to go through the smart gates. ”

© Al Nisr Submitting LLC 2015. All rights reserved. Provided by SyndiGate Media Inc. (Syndigate. info).


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The system performs simultaneous document and iris scans at edge gates

Redesigning airport processes with brevity in mind may hold the key in order to travellers’ experience more enjoyable, an official stated on Wednesday.

Thani Abdullah Al Zaffin, Director-General plus Board-Member of Emaratech, said: “Even with technologies adapted, [airports] still do not meet travellers’ expectations. ”

He was speaking at the Future of Borders Conference in Dubai, where he announced the launch of a brand new system “Eyen”, which performs simultaneous document and iris scans in order to quickly verify travellers’ identities on border gates.

Shaikh Ahmad Bin Saeed Al Maktoum, President of Dubai Civil Modern aviation and Chairman and Chief Executive of Emirates airline and Group, formally launched the Eyen system in the ribbon-cutting at the start of the conference.

“Eyen, meaning guard, sight, noble and people from the region in the Arabic language, plus means sight and vision within English, has been integrated in the brand new intelligent travel gate, which will be released soon, ” Al Zaffin stated. “The system also maintains best level of security using the latest iris recognition technology, which has an average acquire speed of up to two seconds. ”

Al Zaffin furthermore revealed plans to implement a smartphone app, which will act as a passenger guide through the airport processes, and a security trolley, which will save passengers the hassle of unpacking metals and electronics at security inspections.

“We have to think from a passenger’s perspective when thinking about innovation at airports, ” this individual said, “a traveller’s experience on the airport begins at the parking lot. Generally, periods of waiting unnerve passengers the most. The trick is to change unoccupied time, by occupied time. ”

“Emaratech will be investing in a new passenger smartphone application, which acts as an indoor guide through the airport processes leading up to boarding. It will eventually give them a step by step format and checklist of what they have to do while at the airport. It will have a tracking system so as to ensure these people stay on course, ” Al Zaffin added.

He more said that most passengers do not mind having their smartphone tracked while at the the airport, saying that “a recent study shows that 53 per cent from the US travellers readily allow airports to track their phone. ”

He also emphasised on the need to deal with bottlenecks in airport traffic at security scanning stations. “It can get really annoying for the passenger to unpack his/her notebook, coins, and belts to pass through securities station. We are investing in a security cart, which allows passengers to simply walk through the check points at the airport without needing to go through the hassle of unpacking plus unloading. ”

He noted that the introduction of the protection trolley would increase the number of travellers passing from security point from 250 passengers per hour to four hundred. “Dubai Airports is the busiest airport in the world and it is only expected to become busier with the coming years. ”

Al Zaffin pointed out that it was imperative to make processes on the airport as succinct as possible, specifically with the expected growth in it. “Who recalls the time when there were individual queues for different processes such as eyesight scans. We are trying to introduce brevity to certain processes that will be efficient for both authorities and travellers. It now takes about 45-60 seconds to go through immigration counters plus 30 seconds to go through the smart gates. ”

© ‘s Nisr Publishing LLC 2015. Most of rights reserved. Provided by SyndiGate Media Inc. (Syndigate. info).

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