Customers drive parking changes at Chch Airport

Christchurch Airport is following its customers’ parking desires with new car parking choices from June nine.

The changes stick to year-long review which included extensive researching the market to gather customer feedback.

Chief Commercial Officer Blair Forgie says the review considered feedback from more than 1500 customers and included researchers riding in visitors’ cars to understand the decisions they made because they chose a parking space.

“Our customers told us obviously their parking priorities at the airport terminal are choice, cost and comfort, assisted by much clearer signage, ” says Mr Forgie.

“We have listened to them and are responding with a range of new car parking products, to give travellers those things they told us they want. inch

Mr Forgie says changes will include new car parking choices, competitive pricing structures, new signage and colour coding to better specify the different areas.

“We want it to be easy for people to find a very good park for their visit, ” he says.

“From June nine, we will introduce new car parking choices, including a new car park called the Econopark, for people travelling on a budget or attempting to park on the airport for longer durations.

“We are increasing the free parking time to 15 minutes in the Express park (the carpark building. ) In that building, you will be charged only $4 for a 40-minute stay, which will make parking cheaper for lots of individuals parking at the airport.

“We have created more mobility parks and new family recreational areas, in direct response to feedback”.

Mr Forgie says individuals driving to the airport can think about how long they want to be there plus which car park will best fit their needs.

“We have thought about people coming only to deliver or collect people to or from flights, as well as those who want to leave their car parked securely while they go away for a while, inch he says. “People staying longer have got several options and we are freely offering information in a brochure and our website about all of them, whether they are operated by the airport delete word. We want to help people understand all the auto parking choices available and choose the best a single for each visit. ”

Mr Forgie says most industrial vehicles will soon stop combining with other drivers in the drop-off region under the car park building. Commercial vehicles will use a separate designated park from July 1, so the drop-off region, being re-named The Loop, can be used as it was intended.

“The Loop is for people halting only long enough to let somebody out of their car or gather someone waiting on the footpath, inch he says. “There can be no waiting around or parking in that area, therefore people needing a few more minutes is going to be asked to move to the P15 free of charge parking areas. This will be easier plus safer for everyone and make that region like drop-off zones in airfields the world over. ”

He says an information campaign over coming several weeks will help people understand airport auto parking choices. A team of staff members known as Parking Pals will roam the car park areas until the finish of July, answering questions plus providing direction. The Parking Friends will be easily identified in bright pink high-viz vests and will assist visitors understand the changes, new offers and how to work out which car park to choose. They will also hand out the parking choices brochure.

Mr Forgie says another enhancement arrives in the next two months – the ability to pre-book and pay for airport car parking on the web.

Key points:

– New signage and colour coding for the different parking choice to assist visitors find the best one for visit

– Free parking time expanded to 15 minutes in the Express park (the auto parking building)

– Less expensive short stay parking – $4 for a 40 minute stay in the Express park

– The Loop for people to stop just long enough to let someone out from the car or collect a traveler waiting on the footpath

– More mobility parks, particularly in Short Stay

– New family parks in Short Remain

– EconoPark, the new car park for people travelling on a budget or wanting a longer stay on the campus, with a free transfer bus making a half-hourly campus circuit

For more details www.christchurchairport.co.nz (from 5am May 28)


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Christchurch Airport will be following its customers’ parking desires with new car parking choices from June 9.

The changes follow a year-long review including extensive market research to gather customer feedback.

Chief Commercial Officer Blair Forgie says the review regarded as feedback from more than 1500 clients and included researchers riding in visitors’ cars to understand the decisions they made as they chose a parking area.

“Our customers informed us clearly their parking focal points at the airport are choice, price and convenience, assisted by a lot clearer signage, ” says Mr Forgie.

“We have got listened to them and are responding with a range of new car parking products, to give travellers the things they told all of us they want. ”

Mr Forgie says changes will include new car parking choices, competitive pricing structures, new signage and colour coding to better define the different areas.

“We want it to be easy for people to find the best park for their check out, ” he says.

“From June 9, we will introduce new car parking choices, including a new carpark called the Econopark, for people travelling on a tight budget or wanting to park on the airport terminal for longer periods of time.

“We are extending the free parking time to 15 minutes in the Express recreation area (the car park building. ) For the reason that building, it will cost only $4 for a 40-minute stay, which will make parking less expensive for lots of people parking at the airport terminal.

“We have developed more mobility parks and new family parks, in direct reaction to feedback”.

Mr Forgie says people driving to the airport terminal can consider how long they want to end up being there and which car park will best suit their needs.

“We have thought about individuals coming only to deliver or gather people to or from flights, as well as those who want to leave their vehicle parked securely while they go aside for a while, ” he says. “People staying longer have several options and are openly offering information in a brochure and on our website regarding all of them, whether they are operated with the airport or not. We want to help people realize all the car parking choices available plus choose the best one for each visit. inch

Mr Forgie says most commercial vehicles will soon stop mixing with other drivers in the drop-off area under the car park constructing. Commercial vehicles will use a separate designated park from July 1, therefore the drop-off area, being re-named The Loop, can be used as it was meant.

“The Loop is for people stopping only long enough to let someone out of their vehicle or collect someone waiting around the footpath, ” he says. “There could be no waiting or parking because area, so people needing a few more minutes will be asked to move towards the P15 free parking areas. This will be easier and safer for everyone and make that area like drop-off specific zones in international airports the world over. ”

He says an information campaign over coming weeks will help people realize airport car parking choices. A group of staff known as Parking Friends will roam the car park locations until the end of July, answering questions and providing direction. The Parking Pals will be easily recognized in bright pink high-viz vests and will help visitors understand the adjustments, new offers and how to work out which car park to choose. They will also give away the parking choices brochure.

Mr Forgie says one more enhancement is due in the next two months – the ability to pre-book and pay for airport terminal car parking online.

Key points:

– New signage and colour coding for the various parking choice to assist visitors find a very good one for their visit

– Free parking time extended to 15 minutes in the Express recreation area (the car parking building)

– Cheaper short stay parking – $4 for a 40 moment stay in the Express park

– The Loop for people to stop only long enough to let someone out of the car or gather a traveller waiting on the footpath

– More mobility parks, especially in Short Stay

– New family recreational areas in Short Stay

– EconoPark, the new car park for people traveling on a budget or wanting a longer remain on the campus, with a free move bus making a half-hourly campus circuit

For more details www.christchurchairport.co.nz (from 5am May 28)

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